We receive calls every day from customers who have been in business for decades running very successful businesses. Many of these customers are still running engraving machinery and laser systems that were purchased more than 15 years ago and are quite happy doing so.
ESS has always prided itself on taking care of these businesses and doing everything in our power to make sure they stay in business and can reliably produce product for their customers. However, just because your old equipment continues to run just fine is not the only driver as to why you should consider at least adding some newer equipment that you can eventually migrate work over to. Here are some other risks you should consider about the old equipment your business still relies on every day.
1.) Is the original manufacturer still in business?
ESS supports a lot of equipment that the original manufacturer has been out of business for a very long time. Even though we try to provide outstanding support, you will inevitably suffer a parts failure that we are unable to resolve because the parts simply are not made any longer.
2.) Does the software operate on Windows 98 or DOS?
Many of these systems are highly dependent on a PC to run at all. Even if you feel that the machine still runs fine, that clicking sound coming from your hard drive could be the sound of time running out on you ever being able to access the job files your customers come to you for. Many of the software programs you are using will not run on a new computer off the shelf from your local office supply store. This risk could shut your business down.
3.) Do you plan to sell your business to retire?
If you do, you should seriously think about adding some new equipment. A potential buyer who does their homework is going to subtract overdue capital equipment investment from what you perceive as the value of your business. They are going to do the math and realize that if the business is not properly equipped to continue to produce products its customers rely on, the business will not continue on the way it has in the past. Walk through the door of your shop tomorrow and try to see it through the eyes of a potential buyer. Do you perceive the value you think the business is worth?
These risks exist for every business, but they don’t have to keep you up at night. Give us a call today and we will be happy to help you come up with a game plan to minimize these risks and minimize the costs to your business to migrate things forward.